Social Media Policy

Triumph Bancorp, Inc. and its subsidiaries (“Triumph”) are excited to be a part of social media so we can communicate with you in your online communities. In order to keep our conversations on track and your personal information safe online, we’ve created a list of some helpful guidelines to remember.

Your Private Information

Triumph won’t be able to respond to your specific bank account questions through social media. To discuss concerns about your bank account, please contact one of branch banking locations. We will never ask you to provide this type of information through Facebook, Twitter, blogs or any other type of public channel.

Comments by Employees

Triumph does not endorse any comments made by its employees, unless they are an authorized representative of the bank. All unofficial statements and viewpoints expressed in the comments are strictly those of the commenter alone.


Triumph is not responsible for and does not endorse any content or advertisements posted by social media sites or of third party sites or applications that may appear on those social media sites.


While Triumph has a brand presence on social media sites; please note that Triumph is not affiliated with these sites. Triumph has no control over how third parties use the information you share on these sites. Your participation in social media is at your own risk. We also recommend that you would familiarize yourself with the social media privacy policies of all social media sites before using them. We will not affiliate with sites where the age requirement is below 13 to follow the guidelines of COPPA.

Responsibility of Security

Triumph is not responsible for the privacy or security on social media sites and other third-party sites that may be linked to social media sites.

Validity of Links

Users should be aware when they click on a link on a Triumph social media page, they assume the risk. Users should also understand that they may be leaving our site when clicking on such links. Users should exercise extra caution when links are posted outside of normal business hours or on third party comments. We may occasionally post links to third-party sites when we think you’ll find the information helpful. However, please note that this does not in any way constitute an official endorsement of the individual, information, site or company.

Removal of Comments

All Triumph social media sites are monitored, and any posts considered obscene, pornographic or similarly inappropriate will be removed.

If you have a question or a comment for us, post away! Please note that these pages are moderated by Triumph employees. We will make every effort to respond in a timely manner Monday through Friday between 8 a.m. and 5 p.m. Central time, (excluding Holidays).