Bank of New Mexico

September 1, 2018

Bank of New Mexico Acquisition by TBK Bank, SSB Customer Q&A

Welcome customers and team members of Bank of New Mexico. We’re happy to be here. Our customers are at the core of everything we do. Whether you need banking solutions for yourself or your business, our goal is to take your challenge as our own. TBK Bank would like to earn your continued business by providing a high-level of customer service with experienced community bankers and local decision making.

You can access the full transition guide online.

List of mail pieces sent to Bank of New Mexico customers.

Why is Bank of New Mexico being sold to TBK Bank?

According to Clemente Sanchez, President and Chief Executive Officer of Bank of New Mexico, “The time is right to change ownership and we couldn’t be more pleased to partner with TBK Bank. TBK Bank is committed to community banking. They have a significant presence in small, close-knit communities like ours. We are confident that their commitment to culture and their strong values will serve our team and our customers well.”

What can you tell us about TBK Bank?

TBK Bank, SSB is a $3.5 billion bank offering personal and business banking from our 18 branches throughout eastern Iowa and Illinois and 45 branches throughout Colorado, eastern Kansas and New Mexico. We also offer deposit products through our Dallas branch. Our product suite includes checking and savings accounts as well as personal, business and commercial loans. We offer the latest convenient services, including online and mobile banking. TBK Bank also gives back, investing time and resources in our communities.
Headquartered in Dallas, Texas, our parent company, Triumph Bancorp, Inc., is publicly traded on the NASDAQ under the ticker symbol TBK. If you’d like to learn more about Triumph Bancorp, please visit their website,

Will the name Bank of New Mexico change?

As of 4:00 pm on Friday, September 7th, Bank of New Mexico became TBK Bank, SSB.

What does TBK Bank stand for?

TBK is our stock ticker symbol, but TBK stands for much more. We stand for excellence. What started from humble beginnings has grown into a bank with small-town values and resources to make a difference. We are a bank that stands for you.

TBK stands for rolling up our sleeves on behalf of our customers, because that’s what they deserve.

TBK stands for lending a helping hand to individuals, small business owners, and entrepreneurs, because we’ve been there.

TBK stands for investing in our communities, because that’s what neighbors do.

With team members ready to answer everyday questions, to the latest technology that makes banking more convenient, TBK Bank stands for helping the people and businesses in our communities succeed.

Will any of these branches be closed?

TBK Bank acquired Bank of New Mexico because they complement our footprint and product offerings. While evaluating branch locations and doing what is in the best interest of team members, shareholders, and our communities is a normal course of business, there are no plans to close branches at this time.

With whom should I speak if I want more information?

If you have any additional questions, the manager at your local branch will be happy to speak with you.

Will your fees change?

Please refer to the Understanding Your Deposit Account booklet that was enclosed with your transition guide or contact your local Bank of New Mexico branch for more details.

Will my account numbers change?

The majority of Bank of New Mexico customers kept their account numbers – the only case in which your account number would have changed is if your current account number already existed with another TBK Bank customer. You have been notified if this is the case.

Will the banks routing number change?

Your routing number has changed to the new TBK Bank routing number, 111909579.

Will I need new checks?

You will be able to use your current printed checks and they will be honored. When it is time for you to reorder, you will receive TBK Bank checks.

Will I receive a new debit card?

Yes, all Bank of New Mexico debit cards have been reissued as TBK Bank cards. You should have received your new card with detailed activation instructions prior to the close of the acquisition.

Will my direct deposits or automatic payments be affected?

Your automatic transactions will continue with your TBK Bank account. The routing number has been communicated on your behalf to the originator (your employer, insurance company, etc.). In some cases, the originator may contact you to authorize this change.

Will my deposits still be insured by the Federal Deposit Insurance Corporation (FDIC)?

TBK Bank, SSB is a member of the FDIC. Your deposits will be insured up to the maximum of $250,000 (per depositor) as allowed by the FDIC.

TBK Bank’s goal is to make this transition as easy and seamless as possible for you. We look forward to serving you as your bank, after all, TBK Bank stands for helping the people and businesses in our communities succeed.